The purpose of this document is to inform all users of the Andreia Professional Website, a brand owned by Higicol, S.A., about its privacy policy. By using our website you declare that you have read and accepted this policy.

São Mamede de Infesta, 15 May 2018

Information collected and its method of use

By visiting our webpage, you may choose to provide us with personal information. For example, if you decide to fill in a form, you may be asked certain information such as your contact information (name, e-mail address, postal address and phone number) and other information important for interaction with the brand. In this case, we shall give you the opportunity to authorize us to process this information that may be considered sensitive under the law of your country or region. We emphasize that if you choose not to give this authorization, we shall not be able to collect or use such information and we shall not be able to provide you with any related personalized services, such as requests for information or any other questions that require us to use your personal data as a form of answer.

If you prefer not to have your personal information collected, please do not provide them.

1. The use of Andreia Professional personal data

A) Marketing Communications

If you choose and consent, the information that you provide us may be used by Andreia Professional to create and send you communications, such as newsletters containing information about products and events, news, quizzes and/or other unspecified type of communications (“Communications”). If you prefer not to receive such Communications, please do not you’re your consent and do not choose to receive them. If you give your consent and choose to receive the Communications and decide later that you no longer want to receive them, you can edit your reception options by means of the respective service used by Andreia Professional, hereinafter called ‘Mailchimp’, and you can request to have all your personal data provided erased.

B) Communications to serve you

If you have chosen to give us your consent and provide us with your contact information, we may send you service information by any means, including by email, with regard to the Website(s) or contact you regarding your requests for customer service or your questions. Communications of these types are required to serve you, to answer your concerns and to ensure the high quality of customer support provided by Andreia Professional.

C) Personalized Services

In the case you are a nails or make-up professional, consent is also provided so that we may use your personal information to provide you with a personalized service and to enable you to use our website effectively. For example, we may suggest products that may interest you or direct you to a specific area with more technical information about our products and their application.

D) Special Events, Questionnaires and Surveys

Andreia Professional may promote special events (such as quizzes, contests and other offers), questionnaires and surveys. There may be specific rules applicable to these promotions, which explain how we process any personal information provided. We strongly advise you to review any applicable rules before participating. To the extent that any special event, questionnaire or survey is not subject to specific rules, personal information processing shall be governed by this Privacy Policy and the purposes described therein.

2. Technologies that enable us to personalize your experience on our Website

We use different technologies to collect information (such as your web request, IP address, browser type, browser language, date and time of your registration) about your visit to our Website and to improve and personalize your experience on our Website. For example, we may collect the Internet Protocol (IP) address that identifies your computer device and indicates your geographic region for statistical purposes. In certain cases, we may use these technologies together with the personal information you provide to us through our Website. These technologies may provide varied information, such as if you have visited our website on an earlier occasion. They may also allow you to save your preferences. Each of these technologies is characterized by:

A) Web Beacons and Tracking Links

Web beacons (also called pixel GIF), tracking links and/or similar technologies consist of small sets of lines embedded in the structure of our Website. They are often used together with cookies, and are often not visible to the user of our Website. Web beacons can relay information to third parties such as our service providers and may serve to observe customer reaction to advertising content, to better target interactive advertising, and to enhance customer support and usability. If you reject our cookies you will prevent the web beacons from conveying this information about you and may limit your use of some of our website elements.

B) Cookies

Browser cookies are small text files placed on your computer’s hard drive when you visit our Website. Flash cookies are similar to browser cookies, but have the ability to save more complex data than plain text and are saved in your browser instead of the hard disk.

You can configure your browser and/or browser plugs, such as Flash, to notify you of cookies or to reject them automatically. If you reject our cookies, you may still use our Website, but we cannot guarantee its full operability and usability.

C) Third-Party Web Analytics Services

We may use third-party web analytics services on this website or in mobile applications, such as ‘Google Analytics’. Service providers that administer these services use technologies, such as cookies, web logs on the server, and web beacons to help us analyse how visitors use the website. The information collected through these means (including IP addresses) is disclosed to these service providers that use this information to assess the use of the website. You may disable the ability of these services to analyse your browsing activities on our Website – To make your choice regarding the collection of information from third parties on this website:

– To disable ‘Google Analytics’ cookies and other web analytics services that originate cookies, some browsers indicate when a cookie is being sent and allows you to refuse cookies on a case-by-case basis.

D) Specific Advertising/Remarketing Concepts

We may hire other advertising companies that collect IP addresses and other information through the use of cookies, web logs on the server and web beacons on our websites and emails; on third-party websites and emails; and through our advertising on third party websites. They use this information to display advertising on products and services adjusted to their interests (including in companies with no connections to us). You can view these advertisements on our websites and on other websites. This process also helps us manage and track our marketing efforts.

4) The information we share and with whom

We shall not provide your personal information to third parties for their use in marketing products or services without your authorization. In addition, we do not sell or otherwise disclose information about visitors to our Website except as described in this Privacy Policy.

5) Third Parties

We may hire other companies or people to perform duties on our behalf in accordance with this Privacy Policy and the legislation in force. Examples include data analysis companies, customer support specialists, and other services (for example, companies that coordinate mailings). The mentioned third parties may be granted access to the personal information necessary for the performance of their duties, subject to the prohibition of their use, except on our behalf and in accordance with this Privacy Policy.

6) Compliance with the Law

We may disclose information required to comply with any applicable law or regulation, legal action or governmental request. In addition, we may disclose any information whenever it is necessary to prevent physical damage or financial loss or in case of suspicion of or actual illegal activities.

7) Privacy of minors

If you are under the age of 18, you can browse our website. However, you will not be able to provide us personal information. This Website is not intended for people under the age of 18 and we do not knowingly collect personal information of people under the age of 18. If we know that we have unintentionally collected personal information of a visitor under the age of 18 on our Website, we shall remove such information from our records.

8) How we protect personal information

We have security devices for our Website in order to prevent the unauthorized disclosure, use, change or destruction of the personal information provided by you through it. Since our Website is made available through the public Internet, the personal information provided by you is collected in an open network, that is, on the Internet, can be viewed and used by unauthorized third parties in case of piracy. If you have any questions about the security of our Website, please send us an email to info@higicol.com

9) Updates to our Privacy Policy

We may occasionally review this Privacy Policy. If we decide to change our Privacy Policy, we shall publish the revised policy on this Website. We suggest you to read it. The effective date of the Privacy Policy is indicated at the top of this page.

10) Data Controller/Data Processor

Andreia Professional shall take control and responsibility for the personal information you provide to us and shall collect, store and treat such personal data.

11) We are here for you

We strive to make sure that your visit to our Website is excellent and that your privacy is respected. If you have any questions, comments or concerns regarding our privacy practices and privacy policy, please contact us by email at info@higicol.com.